Role : Product Designer
Duration: 1.5 Months
Platform: Enterprise Web
The Challenge
A 20-year-old enterprise tool powering identity and access across SLB had become increasingly difficult to use. Over the years, new features were continuously added without rethinking the experience, resulting in cluttered interfaces, technical jargon, and high cognitive load.
20+ Years
Old outdated application
Search Is Core
But app is not designed for search
LDAP, Old Application
"Show the right information to the right people, at the right time."
Design Decisions
Taken which shaped the final user interface.
Search should feel familiar, not technical
Old interface exposed more than 50 backend attributes, forcing users to understand LDAP terminology before they could even begin searching.
Complexity should be optional.
Separated basic search from Advanced Search, reducing cognitive load.
Build filters that read like a sentence
I redesigned Advanced Search into a constraint-based filtering system where queries are built using simple rules, logical grouping, and natural language.
Organize information by meaning
Employee records with little hierarchy.
I grouped related information, separated Corporate Directory and Active Directory , and surfaced the most important information first to improve scan-ability.
Vibe Coded For Testing
Used Loveable to vibe code my solutions and get the first had feedback from the users. It has given me great flexibility on prototyping and testing out my ideas.
Final Output Snippets
A cleaner, faster, and more approachable enterprise search experience. Simplified Search Home, Guided Advanced Search, Smarter Search Results, Redesigned Employee Profile, Group & Membership Views.
Impact
↓ 35%
Time saved to complete a searchs
↓ 42%
Of user clicks reduced
↑ 95%
Task success rate
↓ 35%
Re-search/ search refinement